Our specialists begin with a meticulous study of the fabric, construction, and detailing, noting every imperfection with care. Embellishments are protected and measurements recorded to preserve proportion. Once complete, our concierge calls to explain the care your garment will receive.

Stain removal is a vital part of our care. During inspection, every mark is recorded so we can determine the most suitable approach. While standard dry-cleaning cannot fully address many stains, our gentle, proven methods and UV-assisted assessment allow us to treat them with precision.

At The Finery, each garment is gently cleansed using premium, eco-friendly products suited to its fabric. We offer hand-washing, dry cleaning, and delicate washing, selecting the method with care. For pieces requiring delicate treatment, we always allow them to air-dry naturally.

Repairing and restoring luxury garments is an integral part of our process, and any minor work is identified during the initial assessment. If a repair is required, our specialists contact the client to outline the recommendation and confirm approval before we proceed.

After cleaning and restoration, our skilled specialists take great care in hand finishing each garment, refining every contour and detail. Perfection is the standard we hold ourselves to, and every piece leaving The Finery reflects the precision of that commitment.

Once hand finishing is complete, each garment is reviewed by our Quality Assurance specialists. They examine cleanliness, overall appearance, and any approved repairs, ensuring every detail meets our exacting standards. This final check confirms every step has been completed with precision.

At The Finery, we understand the importance of presentation, and secure packaging is essential to each garment’s return. Using custom hangers and our specially designed bags and boxes, we ensure every piece is protected and arrives ready to be placed back into your wardrobe.