Terms & Conditions

Last Updated: 15/05/2023

The Finery ("the Company") is committed to protecting the privacy of its users. This Privacy Policy describes how we collect, use, and disclose your personal information when you access or use our online clothes cleaning service ("the Service").

Information We Collect

Personal Information: When you use our Service, we may collect personal information that you provide directly to us, such as your name, email address, phone number, and billing information.
Usage Information: We may also collect information about your use of the Service, including your interactions, preferences, and browsing history on our website or mobile application.
Device Information: We may collect information about the device you use to access our Service, including your device type, operating system, unique device identifiers, IP address, and mobile network information.
Location Information: With your consent, we may collect and process location information to facilitate pickup and delivery of your items.

Use of Information

Provide and Improve the Service: We use the collected information to provide, maintain, and improve the Service, including processing your orders, communicating with you, and personalizing your experience.
Analytics and Aggregated Data: We may use the collected information to analyze trends, monitor usage patterns, and improve our Service. We may also aggregate and anonymize the data for statistical and analytical purposes.
Marketing and Communications: With your consent, we may send you promotional offers, newsletters, and other marketing communications. You have the option to opt out of receiving such communications at any time.
Compliance and Protection: We may use the collected information to enforce our Terms and Conditions, protect our rights, investigate fraud or illegal activities, and comply with applicable laws and regulations.

Information Sharing

Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity or third party as part of the transaction.
Legal Requirements: We may disclose your personal information if required to do so by law or if we believe that such action is necessary to comply with a legal obligation, protect our rights, or investigate potential violations.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Access and Update: You may access, review, and update your personal information by logging into your account or contacting us directly.
Opt-Out: You have the option to opt out of receiving marketing communications from us by following the unsubscribe instructions provided in the communication.
Do Not Track: Our Service does not respond to "Do Not Track" signals. However, you can adjust your browser settings to refuse cookies or alert you when cookies are being sent.

Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that your child has provided us with personal information without your consent, please contact us, and we will take steps to remove the information from our systems.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date at the beginning of this document. We encourage you to review this Privacy Policy periodically to stay up to date.